Privacy Policy

1. Introduction

NexAlign ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website nexalign.com and use our services.

We use your data to provide and improve our services. By using our services, you agree to the collection and use of information in accordance with this policy.

2. Types of Data Collected

2.1 Personal Information

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. This may include, but is not limited to:

• Email address
• First name and last name
• Phone number
• Address, State, Province, ZIP/Postal code, City
• Company name and job title
• Payment information (processed securely through our payment processors)

2.2 Usage Data

We may also collect information about how the Service is accessed and used. This Usage Data may include:

• Your computer's Internet Protocol address (e.g., IP address)
• Browser type and version
• The pages of our Service that you visit
• The time and date of your visit
• The time spent on those pages
• Unique device identifiers
• Other diagnostic data

2.3 Cookies Data

We use cookies and similar tracking technologies to track activity on our Service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Examples of Cookies we use:

• Session Cookies: We use Session Cookies to operate our Service.
• Preference Cookies: We use Preference Cookies to remember your preferences and various settings.
• Security Cookies: We use Security Cookies for security purposes.
• Advertising Cookies: Advertising Cookies are used to serve you with advertisements that may be relevant to you and your interests.

2.4 Contract and Document Data

When you upload contracts or legal documents to our platform, we collect and process the information contained within those documents. This may include:

• Contract terms and conditions
• Names and contact information of parties to the contract
• Financial terms and payment schedules
• Project timelines and milestones
• Other information contained in your legal documents

3. How Information is Collected and Used

We collect information through various methods, including:

• When you register for an account
• When you use our services
• When you upload documents to our platform
• Through cookies and tracking technologies
• From third-party service providers

3.1 Use of Your Personal Data

NexAlign may use your personal data for the following purposes:

• To provide and maintain our Service
• To notify you about changes to our Service
• To allow you to participate in interactive features of our Service when you choose to do so
• To provide customer support
• To gather analysis or valuable information so that we can improve our Service
• To monitor the usage of our Service
• To detect, prevent and address technical issues
• To provide you with news, special offers and general information about other goods, services and events which we offer

3.2 Use of Document Data

We use the data from your uploaded documents to:

• Provide our contract analysis and management services
• Extract key information such as dates, obligations, and terms
• Generate insights, summaries, and visualizations of your contracts
• Identify potential risks, conflicts, or misalignments in your contracts
• Improve our AI models and algorithms (in an anonymized format)

4. Data Storage and Security Measures

The security of your data is important to us. We strive to use commercially acceptable means to protect your Personal Data, but we cannot guarantee its absolute security.

4.1 Data Storage

Your information, including Personal Data, is stored on our servers and the servers of our cloud service providers. We retain your information for as long as your account is active or as needed to provide you services, comply with our legal obligations, resolve disputes, and enforce our agreements.

4.2 Security Measures

We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information, including:

• All sensitive data is encrypted using industry-standard SSL/TLS encryption
• Regular security assessments and penetration testing
• Access controls and authentication requirements
• Regular security updates and patches
• Employee training on security and privacy practices
• Physical security measures for our offices and data centers

4.3 Document Security

We understand that your contracts and legal documents contain sensitive information. We take additional measures to protect this data:

• End-to-end encryption for document storage and transmission
• Strict access controls based on user permissions
• Audit logging of all document access and modifications
• Secure deletion practices when documents are removed from our system

5. Third-Party Data Sharing Practices

We may share your personal information with third parties in certain situations:

5.1 Service Providers

We may employ third-party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to perform Service-related services, or to assist us in analyzing how our Service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

5.2 Analytics

We may use third-party Service Providers to monitor and analyze the use of our Service, such as:

• Google Analytics: Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.

5.3 Business Transfers

If we are involved in a merger, acquisition, or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.

5.4 Legal Requirements

We may disclose your Personal Data in the good faith belief that such action is necessary to:

• Comply with a legal obligation
• Protect and defend the rights or property of NexAlign
• Prevent or investigate possible wrongdoing in connection with the Service
• Protect the personal safety of users of the Service or the public
• Protect against legal liability

6. User Rights Regarding Their Data

You have certain rights regarding your personal information. These include:

6.1 Right to Access

You have the right to request copies of your personal information. We may charge you a small fee for this service.

6.2 Right to Rectification

You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete information you believe is incomplete.

6.3 Right to Erasure

You have the right to request that we erase your personal information, under certain conditions.

6.4 Right to Restrict Processing

You have the right to request that we restrict the processing of your personal information, under certain conditions.

6.5 Right to Object to Processing

You have the right to object to our processing of your personal information, under certain conditions.

6.6 Right to Data Portability

You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: legal@nexalign.com.

7. Cookie Policy

Cookies are small pieces of text sent to your web browser by a website you visit. A cookie file is stored in your web browser and allows the Service or a third-party to recognize you and make your next visit easier and the Service more useful to you.

7.1 Types of Cookies We Use

• Essential Cookies: These cookies are essential to provide you with services available through our website and to enable you to use some of its features. Without these cookies, the services that you have asked for cannot be provided, and we only use these cookies to provide you with those services.
• Functionality Cookies: These cookies allow our website to remember choices you make when you use our website, such as remembering your login details or language preference. The purpose of these cookies is to provide you with a more personal experience and to avoid you having to re-enter your preferences every time you use our website.
• Analytics Cookies: These cookies allow us to collect information about how visitors use our website, such as which pages visitors go to most often, and if they get error messages from web pages. These cookies don't collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous.
• Marketing Cookies: These cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third-party advertisers.

7.2 Managing Cookies

Most web browsers allow you to control cookies through their settings preferences. However, if you limit the ability of websites to set cookies, you may worsen your overall user experience, since it will no longer be personalized to you. It may also stop you from saving customized settings like login information.

8. GDPR and CCPA Compliance

8.1 GDPR Compliance (European Users)

We are committed to complying with the General Data Protection Regulation (GDPR). If you are a resident of the European Economic Area (EEA), you have certain data protection rights. NexAlign aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.

In certain circumstances, you have the following data protection rights:

• The right to access, update or delete the information we have on you
• The right of rectification
• The right to object
• The right of restriction
• The right to data portability
• The right to withdraw consent

Please note that we may ask you to verify your identity before responding to such requests.

8.2 CCPA Compliance (California Residents)

If you are a resident of California, you are granted specific rights regarding access to your personal information under the California Consumer Privacy Act (CCPA).

California residents have the right to:

• Request that a business that collects a consumer's personal data disclose the categories and specific pieces of personal data that a business has collected about consumers
• Request that a business delete any personal data about the consumer that a business has collected
• Request that a business that sells a consumer's personal data, not sell the consumer's personal data

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

We do not sell the personal information of our users.

9. Children's Privacy

Our Service does not address anyone under the age of 18 ("Children").

We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Email: privacy@nexalign.com
• Address: 123 Legal Street, Suite 100, San Francisco, CA 94103, USA
• Phone: +1 (555) 123-4567

For data protection matters, you can also contact our Data Protection Officer at dpo@nexalign.com.